Privacy Policy

Energy Recovery Resources, LLC

Effective Date: February 7, 2026
Last Updated: February 7, 2026

Energy Recovery Resources, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our business.

Please read this Privacy Policy carefully. By using our services or providing us with your information, you agree to the terms of this Privacy Policy.

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Business name and business contact information
• Payment and billing information
• Vehicle information (for service purposes)
• Service history and preferences
• Communications with us (emails, phone calls, messages)

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages viewed and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

We may receive information about you from third parties, such as:

• Payment processors
• Marketing partners
• Public databases
• Social media platforms (if you interact with us through social media)

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To respond to inquiries, send service updates, and provide customer support
• Billing: To process payments and maintain billing records
• Marketing: To send promotional materials and special offers (with your consent)
• Business Operations: To analyze usage patterns, improve our website, and develop new services
• Legal Compliance: To comply with applicable laws and regulations
• Safety and Security: To protect against fraud, unauthorized access, and other security issues

We do not sell your personal information. We may share your information in the following circumstances:

We may share information with third-party service providers who perform services on our behalf, including:

• Payment processors
• Website hosting and maintenance
• Marketing and advertising services
• Analytics providers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

We may disclose your information if required by law or in response to:

• Court orders or legal process
• Government or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

We may share your information with your explicit consent for purposes not otherwise described in this policy.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments

Depending on your location, you may have certain rights regarding your personal information:

You have the right to access and update your personal information.

You may request deletion of your personal information, subject to certain legal exceptions.

You may opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly at info@energyrecoveryresources.com
• Adjusting your account preferences (if applicable)

Our website does not currently respond to "Do Not Track" signals from browsers.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your information.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Analyze website traffic
• Improve website functionality
• Deliver targeted advertising

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Energy Recovery Resources, LLC
Email: info@energyrecoveryresources.com

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

By using our services and providing your information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

This Privacy Policy was last updated on February 7, 2026.